Warranty and service

Warranty

The Polywarm plant is confident in the quality of its products, because in practice our heated towel rails have been in operation for 18 years without any problems!

For water heated towel rails and radiators that are used in autonomous hot water supply systems, a guarantee is provided 5 years, for all electric towel rails guarantee is provided 3 years.

Note

At the time of received of the order purchased from the seller to the buyer, the latter must make sure that the goods are complete, as well as that there are no external damages or shortcomings.

After the buyer signs the invoice, the goods are considered accepted by him without claims in appearance, and his equipment corresponds to that specified in the accompanying documents.

Refund and return

Within 90 days, you can request a replacement item. And within 14 days return the product if it does not suit you.

Mandatory conditions for replacement and return of goods
The document that you received along with the goods.
The consumer qualities of the goods are preserved
The trade dress of the goods is saved
All seals and labels are intact